Theseminar presents three classic strategic approaches to working in a foreign environment with people and teams from a completely different culture.

Each approach will supply the tools and techniques for solving typical multicultural problems, with examples and case scenarios drawn from European, Asian and North American culture.

A fourth approach will discussed: the "Fourth Way" this is innovative and is still in the development phase, with fields of application and comparisons to the three classic models.

SEMINAR PROGRAMME (ONE DAY)

The three classic schools

- The Anthropological-Cultural Approach: all you need to know about the culture of each country to enable you to work there
- The Convergence Approach: a single business model, one rule for all cultures
- The Contingency Approach (the Hofstede Method): classifications of about 90 national cultures with key indicators depending on the problem faced
- The Fourth Way, to go further than the preceding strategies: The Black Box Approach
- Development possibility of the Fourth Way: the future of multicultural relations

Fields of application of the four methods

- The problem of first contact and the development of favourable relations
- Conflict management
- Dealing with agreements and negotiations
- Buying and selling
- Communication, metalanguage and body language
- Tips on Human Resources management